Refused to display..... frame-ancestors https://www.facebook.com

Cover Image for Refused to display..... frame-ancestors https://www.facebook.com
Matheus Mello
Matheus Mello
published a few days ago. updated a few hours ago

🔒 "Refused to display..... frame-ancestors" Error: How to Fix It?

Are you facing the frustrating "Refused to display..... frame-ancestors" error message when trying to display the Facebook customer chat plugin on your website? Don't worry, you're not alone! Many website owners encounter this issue, but luckily, there's a simple solution. In this blog post, we'll explain the common causes of this problem and provide easy step-by-step solutions to help you fix it.

🤔 What Does the Error Message Mean?

The error message states: "Refused to display 'https://www.facebook.com/...' in a frame because an ancestor violates the following Content Security Policy directive: 'frame-ancestors https://www.facebook.com/'".

This error occurs due to a conflict with the Content Security Policy (CSP) of your website. CSP is a security mechanism that aims to mitigate cross-site scripting (XSS) attacks. It restricts the types of content that can be loaded in a web page, including iframed content.

👉 Common Causes of the Error

There are a few common causes for this error message:

  1. Incorrect Domain Whitelisting: If you've included the domain in the whitelist on your Facebook page settings incorrectly, it can cause this error. Double-check that you've whitelisted your domain properly and in the correct format.

🛠️ Easy Solutions to Fix the Error

1. Double-Check Your Domain Whitelisting

To fix the error, you need to ensure that your domain is properly whitelisted in your Facebook page settings. Here's a step-by-step guide:

  1. Go to your Facebook page settings.

  2. Under the "Messenger Platform" settings, look for the option to whitelist your domain.

  3. Add your domain name to the whitelist.

💡 Pro-tip: Make sure to include all variations of your domain, including HTTP, HTTPS, with or without "www", etc. This will cover all possible scenarios.

Example of valid patterns:

  • https://www.example.com/
  • https://example.com/
  • http://www.example.com/
  • http://example.com/

2. Clear Cache and Refresh

Sometimes, the error may persist due to caching issues. To rule this out, clear your browser cache and refresh the page. This will ensure you are loading the latest version of your website and Facebook's customer chat plugin.

3. Test on Different Browsers

Another troubleshooting step is to test the website on different browsers. The error might be specific to a certain browser, so trying it on another browser can help identify if that's the case.

📣 Share Your Success Story

We hope these solutions helped you fix the "Refused to display..... frame-ancestors" error and get your Facebook customer chat plugin working again. Share your success story with us in the comments below! If you have any other questions or need further assistance, don't hesitate to reach out.

🎉 Let's Chat!

Have you encountered other technical issues on your website? We're here to help! Join our community on Facebook and share your tech troubles. Our experienced tech enthusiasts will provide solutions and guide you through any challenges you face.

Remember, technology is wonderful when it works, but when it doesn't, we've got your back! Let's keep the tech world running smoothly together. 💪


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